Case scenario

Polly, a 19-year-old female who recently moved to your area, comes to the pharmacy complaining of sneezing, runny nose and itchy throat. These symptoms started a week ago and are not improving. She thinks she has hay fever and says that it’s interfering with her work and studies. She asks for some antihistamines. On questioning, you learn she has not had a temperature or sore throat.

Learning objectives

After successful completion of this CPD activity, pharmacists should be able to:

  • Identify the triggers of allergic rhinitis
  • Describe the common symptoms of allergic rhinitis
  • Discuss pharmacological and nonpharmacological management options of allergic rhinitis
  • Discuss when a patient with allergic rhinitis may need to be referred to a doctor.

Competency (2016) standards: 1.1, 1.4, 1.5, 3.2, 3.5

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Allergic rhinitis (commonly known as hay fever) affects approximately 18% of people in Australia and New Zealand.1 Hay fever can cause significant disruption to the lives of those affected, particularly those with moderate-to-severe symptoms. It can have a significant impact on learning and daily functio

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