Case Scenario
Kateryna, 40 years old and new to your pharmacy, presents seeking advice. She has been feeling anxious, irritable and tired, and requests valerian tablets from the intern pharmacist. The intern conducts the consultation with the patient in the counselling room. You (the preceptor) and the intern agree this would be a good activity for a case-based discussion. Away from the dispensing area, the intern presents the case to you verbally using the ISBAR (Introduction, Situation, Background, Assessment, Recommendation) format. They cover the patient’s age, gender, symptoms, medicines, medical conditions, rationale for determining valerian was not appropriate and their recommendation to refer the patient to their GP.
Learning objectivesAfter reading this article, pharmacists should be able to:
Competencies addressed (2016): 1.1, 1.4, 1.5, 1.6, 4.1, 4.2, 4.3, 4.6, 5.1 |
THIS IS A CPD ARTICLE. YOU NEED TO BE A PSA MEMBER AND LOGGED IN TO READ MORE.


This CPD activity is sponsored by Reckitt. All content is the true, accurate and independent opinion of the speakers and the views expressed are entirely their own.[/caption]
Sources: Australasian College of Pharmacy. Management of reflux: a guideline for pharmacists. Queensland Health. Queensland Community Pharmacy Gastro-oesophageal Reflux and Gastro-oesophageal Reflux Disease – Clinical Practice Guideline. NSW Health. NSW Pharmacist Practice Standards for gastro-oesophageal reflux and gastro-oesophageal reflux disease.[/caption]

Dr Ming S Soh PhD, BPharm (Hons)[/caption]






DR Amy Page (she/her) PhD, MClinPharm, GradDipBiostat, GCertHProfEd, GAICD, GStat, FSHPA, FPS is a consultant pharmacist, biostatistician, and the director of the Centre for Optimisation of Medicines at UWA’s School of Allied Health.[/caption]

Hui Wen Quek (she/her) BPharm(Hons), GradCertAppPharmPrac is a pharmacist and PhD candidate at the University of Western Australia (UWA).[/caption]



