Case scenario

This CPD activity is supported by an unrestricted education grant by Reckitt.

Ms Da Costa is a 46-year-old woman who presents with persistent lower back pain that has been bothering her for a few days after helping a friend move heavy furniture. She has been using paracetamol but reports that it is not providing adequate relief.

After reading this article, pharmacists should be able to:
  • Describe the contributors to and consequences of inadequate pain relief
  • Explain the rationale for over-the-counter oral pain relief options for common inflammatory pain presentations in the pharmacy
  • Discuss guideline recommendations for over-the-counter oral pain relief
  • Summarise key patient counselling points for over-the-counter
    oral ibuprofen.

Competency standards (2016) addressed: 1.1, 1.4, 1.5, 2.1, 3.1, 3.2, 3.5

Accreditation number: CAP2506OTCNB

Accreditation expiry: 14 May 2028

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Introduction

Pain is a significant healthcare challenge and a common reason for visiting a community pharmacist in Australia.1 In 2020–21, over 70% of people reported experiencing bodily pain in the previous 4 weeks.2 As a primary contact point for acute pain managem

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