Team PSA 2026: Caroline Diamantis FPS, Prof Mark Naunton MPS and Bridget Totterman MPS[/caption]
A/Prof Fei Sim and Prof Mark Naunton[/caption]
Clinical features 
Warm compresses are the cornerstone of treatment, helping to soften the lesion, bring pus to the surface and encourage spontaneous drainage. A clean face cloth soaked in warm (not hot) water should be applied to the closed eyelid for 2–5 minutes, twice daily during the active phase. Once the stye begins to drain, any discharge should be gently wiped away using a clean, warm washcloth. After resolution, continuing warm compresses once daily may help prevent recurrence.2 
Case Scenario
Kateryna, 40 years old and new to your pharmacy, presents seeking advice. She has been feeling anxious, irritable and tired, and requests valerian tablets from the intern pharmacist. The intern conducts the consultation with the patient in the counselling room. You (the preceptor) and the intern agree this would be a good activity for a case-based discussion. Away from the dispensing area, the intern presents the case to you verbally using the ISBAR (Introduction, Situation, Background, Assessment, Recommendation) format. They cover the patient’s age, gender, symptoms, medicines, medical conditions, rationale for determining valerian was not appropriate and their recommendation to refer the patient to their GP.
Learning objectivesAfter reading this article, pharmacists should be able to:
Competencies addressed (2016): 1.1, 1.4, 1.5, 1.6, 4.1, 4.2, 4.3, 4.6, 5.1 |
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