Dr Malcolm Gillies[/caption]
PSA SA/NT Pharmacist of the Year Natasha Downing MPS[/caption]
PSA SA/NT ECP of the Year Raymond Truong MPS[/caption]
PSA SA/NT Intern of the YearChloe Hall MPS[/caption]
PSA SA/NT Lifetime Achievment Award recipient Peter Halstead FPS[/caption]
Pharmaceutical Society Gold Medal recipient Amelia Thompson[/caption]
Prof Danchin is a consultant paediatrician at the Royal Children’s Hospital and Clinician Scientist, University of Melbourne.
Overview of the categories 
Category B3
Patient considerations
Case scenario
You work part-time as a general practice pharmacist. You have completed the Org HLR for the practice and discovered that its current process for making appointments is confusing for the patients as their systems are partly electronic and partly in hard copy. Many patients are from a culturally and linguistically diverse background and don’t have digital devices. Access and navigation issues such as this are key health literacy challenges that patients encounter every day, these challenges may impact their ability to effectively manage their health.
Learning objectivesAfter completing this activity pharmacists should be able to: ● Recognise patient groups at risk of poor health outcomes and medicine-related harm Competencies addressed (2016): 1.1, 1.4, 1.5, 2.2, 3.1, 3.5. |
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Introduction
Patients who lack sufficient ability to access, understand and evaluate health information to make appropriate health decisions (i.e. those with low health literacy), are at risk of poorer health in a variety of setti
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