Mrs G, one of your regular customers, has type 2 diabetes and wants to take an active role in managing her health. While in the pharmacy, she asks if you can recommend some online sources for reliable health information that are easy to understand. She confides that she mostly trusts her sister for advice, as her sister is being treated for type 2 diabetes as well. You have always given Mrs G consumer product information leaflets with her prescriptions, and assumed that she understood the information, as she appears to be able to read the labels well. You now suspect she needs some help in interpreting written information. How would you assess her health literacy?
After successful completion of this CPD activity, pharmacists should be able to:
Competency Standards addressed (2016): 1.1, 1.4, 1.5, 2.2, 3.1, 3.5
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