Home - Australian Pharmacist

How to talk patients’ language

David Barbeler - 3 January 2019

Industry

Australia prides itself on its multicultural chemistry, but it presents everyday challenges. Community pharmacy services can play their part by catering specifically for people...

A new approach to managing OA of the knee

Chloe Hava - 19 August 2024

Industry

New guidelines sideline surgery, injectable medicines and opioids for primary healthcare management of knee osteoarthritis.

How pharmacists can address the risk of gabapentinoids

Chloe Hava - 10 February 2021

Clinical

New boxed warnings for pregabalin and gabapentin give pharmacists the opportunity to discuss pain management with patients.

2025 federal election: what policy changes will pharmacists see?

Chloe Hava - 24 March 2025

Industry

From prescribing rights to aged care roles, the 2025 federal election could usher in pharmacy-led healthcare reform.

What’s happening in scope of practice around Australia?

Chloe Hava - 14 October 2024

Industry

There has been a lot of scope of practice changes and announcements. Here's a look at what's happening in your state/territory.

More PBS listings announced to support women’s health care

Chloe Hava - 17 March 2025

Smiling woman representing confidence and wellness, highlighting the importance of PBS listings for women’s health

Industry

Several women’s health medicines will be on the Pharmaceutical Benefits Scheme after new PBAC recommendations.

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8.00 am	Set up and check in IVF work fluctuates – some days it’s minimal, other days it’s constant. I check what’s booked/expected, confirm any urgent needs, and make sure there’s space for IVF stock.
9.00 am	Ordering and supply planning Weekly ordering is done on Monday mornings and reviewed again on Wednesday because we can’t reliably order later in the week. This helps to protect continuity.
10:30 am	Dispensary coordination My dispensary manager leads ordering of IVF medicines, support materials and consumables. She also prepares syringe/needle packs for medicines that require separate consumable supply, so patients receive everything together.
12.00 pm	Clinic liaison Phone or email contact with IVF nurses occurs most days to clarify prescriptions, confirm timing and align supply with treatment cycles.
2.00 pm	Prescription collection Our courier collects prescriptions from fertility clinics weekly, as not all clinics use e-scripts. These are processed promptly to avoid delays that could affect treatment timing.
3.30 pm	Patient support IVF supply often includes practical support: ensuring patients have what they need for transport and storage, and that any supporting materials and consumables are ready alongside the medicines.
6.00 pm	Engagement and training Some evenings may include a Fertility Nurses of Australia meeting, or delivering training sessions for fertility clinics for IVF clinicians and nurses.
8.00 pm	Urgent supply Occasionally I’ll get an out-of-hours call from an IVF clinician to arrange emergency medicines supply, requiring rapid coordination to keep treatment on track.

8.00 am	Set up and check in IVF work fluctuates – some days it’s minimal, other days it’s constant. I check what’s booked/expected, confirm any urgent needs, and make sure there’s space for IVF stock.
9.00 am	Ordering and supply planning Weekly ordering is done on Monday mornings and reviewed again on Wednesday because we can’t reliably order later in the week. This helps to protect continuity.
10:30 am	Dispensary coordination My dispensary manager leads ordering of IVF medicines, support materials and consumables. She also prepares syringe/needle packs for medicines that require separate consumable supply, so patients receive everything together.
12.00 pm	Clinic liaison Phone or email contact with IVF nurses occurs most days to clarify prescriptions, confirm timing and align supply with treatment cycles.
2.00 pm	Prescription collection Our courier collects prescriptions from fertility clinics weekly, as not all clinics use e-scripts. These are processed promptly to avoid delays that could affect treatment timing.
3.30 pm	Patient support IVF supply often includes practical support: ensuring patients have what they need for transport and storage, and that any supporting materials and consumables are ready alongside the medicines.
6.00 pm	Engagement and training Some evenings may include a Fertility Nurses of Australia meeting, or delivering training sessions for fertility clinics for IVF clinicians and nurses.
8.00 pm	Urgent supply Occasionally I’ll get an out-of-hours call from an IVF clinician to arrange emergency medicines supply, requiring rapid coordination to keep treatment on track.

8.00 am	Set up and check in IVF work fluctuates – some days it’s minimal, other days it’s constant. I check what’s booked/expected, confirm any urgent needs, and make sure there’s space for IVF stock.
9.00 am	Ordering and supply planning Weekly ordering is done on Monday mornings and reviewed again on Wednesday because we can’t reliably order later in the week. This helps to protect continuity.
10:30 am	Dispensary coordination My dispensary manager leads ordering of IVF medicines, support materials and consumables. She also prepares syringe/needle packs for medicines that require separate consumable supply, so patients receive everything together.
12.00 pm	Clinic liaison Phone or email contact with IVF nurses occurs most days to clarify prescriptions, confirm timing and align supply with treatment cycles.
2.00 pm	Prescription collection Our courier collects prescriptions from fertility clinics weekly, as not all clinics use e-scripts. These are processed promptly to avoid delays that could affect treatment timing.
3.30 pm	Patient support IVF supply often includes practical support: ensuring patients have what they need for transport and storage, and that any supporting materials and consumables are ready alongside the medicines.
6.00 pm	Engagement and training Some evenings may include a Fertility Nurses of Australia meeting, or delivering training sessions for fertility clinics for IVF clinicians and nurses.
8.00 pm	Urgent supply Occasionally I’ll get an out-of-hours call from an IVF clinician to arrange emergency medicines supply, requiring rapid coordination to keep treatment on track.

8.00 am	Set up and check in IVF work fluctuates – some days it’s minimal, other days it’s constant. I check what’s booked/expected, confirm any urgent needs, and make sure there’s space for IVF stock.
9.00 am	Ordering and supply planning Weekly ordering is done on Monday mornings and reviewed again on Wednesday because we can’t reliably order later in the week. This helps to protect continuity.
10:30 am	Dispensary coordination My dispensary manager leads ordering of IVF medicines, support materials and consumables. She also prepares syringe/needle packs for medicines that require separate consumable supply, so patients receive everything together.
12.00 pm	Clinic liaison Phone or email contact with IVF nurses occurs most days to clarify prescriptions, confirm timing and align supply with treatment cycles.
2.00 pm	Prescription collection Our courier collects prescriptions from fertility clinics weekly, as not all clinics use e-scripts. These are processed promptly to avoid delays that could affect treatment timing.
3.30 pm	Patient support IVF supply often includes practical support: ensuring patients have what they need for transport and storage, and that any supporting materials and consumables are ready alongside the medicines.
6.00 pm	Engagement and training Some evenings may include a Fertility Nurses of Australia meeting, or delivering training sessions for fertility clinics for IVF clinicians and nurses.
8.00 pm	Urgent supply Occasionally I’ll get an out-of-hours call from an IVF clinician to arrange emergency medicines supply, requiring rapid coordination to keep treatment on track.

How did you specialise in assisted reproductive therapy?

What does the role entail?

How do you help patients navigate their medicines regimen?

How do you manage medicines storage, cold-chain and supply?

How do you collaborate with fertility clinics, prescribers and nurses?

What advice do you have for ECPs keen on specialising in this area?

A Day in the life of Morag Horton, community pharmacy owner, Adelaide, South Australia

Compliance is key

Dispensing psychedelics safely

Managing patient enquiries

How does the nasal spray differ from EpiPen?

Can it be placed in a resuscitation kit?

Who is the nasal spray best suited to?

What should pharmacists know about its use?

Who is most likely to experience adverse effects?

Who might find it hard to use the nasal spray?

Could adrenaline nasal spray (neffy) be downscheduled?

How much does it cost?

Will the nasal spray be PBS listed?

Where can I find more information?

Bridging the gap when CBT is delayed

Checking duration against intention

Monitoring efficacy and tolerability

Chronic vs acute pelvic pain

Case 1

Case 2

How did you specialise in assisted reproductive therapy?

What does the role entail?

How do you help patients navigate their medicines regimen?

How do you manage medicines storage, cold-chain and supply?

How do you collaborate with fertility clinics, prescribers and nurses?

What advice do you have for ECPs keen on specialising in this area?

A Day in the life of Morag Horton, community pharmacy owner, Adelaide, South Australia

Compliance is key

Dispensing psychedelics safely

Managing patient enquiries

How does the nasal spray differ from EpiPen?

Can it be placed in a resuscitation kit?

Who is the nasal spray best suited to?

What should pharmacists know about its use?

Who is most likely to experience adverse effects?

Who might find it hard to use the nasal spray?

Could adrenaline nasal spray (neffy) be downscheduled?

How much does it cost?

Will the nasal spray be PBS listed?

Where can I find more information?

Bridging the gap when CBT is delayed

Checking duration against intention

Monitoring efficacy and tolerability

Chronic vs acute pelvic pain

Case 1

Case 2

How did you specialise in assisted reproductive therapy?

What does the role entail?

How do you help patients navigate their medicines regimen?

How do you manage medicines storage, cold-chain and supply?

How do you collaborate with fertility clinics, prescribers and nurses?

What advice do you have for ECPs keen on specialising in this area?

A Day in the life of Morag Horton, community pharmacy owner, Adelaide, South Australia

Compliance is key

Dispensing psychedelics safely

Managing patient enquiries

How does the nasal spray differ from EpiPen?

Can it be placed in a resuscitation kit?

Who is the nasal spray best suited to?

What should pharmacists know about its use?

Who is most likely to experience adverse effects?

Who might find it hard to use the nasal spray?

Could adrenaline nasal spray (neffy) be downscheduled?

How much does it cost?

Will the nasal spray be PBS listed?

Where can I find more information?

Bridging the gap when CBT is delayed

Checking duration against intention

Monitoring efficacy and tolerability

Chronic vs acute pelvic pain

Case 1

Case 2

How did you specialise in assisted reproductive therapy?

What does the role entail?