This CPD activity is sponsored by Reckitt. All content is the true, accurate and independent opinion of the speakers and the views expressed are entirely their own.[/caption]
Sources: Australasian College of Pharmacy. Management of reflux: a guideline for pharmacists. Queensland Health. Queensland Community Pharmacy Gastro-oesophageal Reflux and Gastro-oesophageal Reflux Disease – Clinical Practice Guideline. NSW Health. NSW Pharmacist Practice Standards for gastro-oesophageal reflux and gastro-oesophageal reflux disease.[/caption]
Dr Ming S Soh PhD, BPharm (Hons)[/caption]
DR Amy Page (she/her) PhD, MClinPharm, GradDipBiostat, GCertHProfEd, GAICD, GStat, FSHPA, FPS is a consultant pharmacist, biostatistician, and the director of the Centre for Optimisation of Medicines at UWA’s School of Allied Health.[/caption]
Hui Wen Quek (she/her) BPharm(Hons), GradCertAppPharmPrac is a pharmacist and PhD candidate at the University of Western Australia (UWA).[/caption]
Case scenario
During peak hour, 19-year-old Enzo and his mother arrive to collect a new prescription for melatonin MR 2 mg. The pharmacy is highly stimulating: background music blares, customers converse loudly nearby, staff assist others in a cramped space, and general noise amplifies the chaos. While processing Enzo’s prescription and attempting to deliver verbal instructions, you observe Enzo avoiding eye contact, fidgeting intensely, and appearing overwhelmed, with reduced capacity to process verbal or non-verbal cues due to sensory overload.
Learning objectivesAfter reading this article, pharmacists should be able to:
Competency standards (2016) addressed: 1.1, 1.4, 1.5, 2.1, 2.2, 2.3, 3.1, 3.5, 3.6, 4.3 Accreditation number: PSAAP2604YA Accreditation expiry: 31/03/2028 |
Already read the CPD in the journal? Scroll to the bottom to SUBMIT ANSWERS.
Introduction
THIS IS A CPD ARTICLE. YOU NEED TO BE A PSA MEMBER AND LOGGED IN TO READ MORE.
