Supported by an unrestricted grant from Bayer

Case scenario

Franko, 33 years-old, presents to the pharmacy looking for an effective medication to alleviate his hay fever. He reports sneezing, itchy nose, watering eyes and a blocked nose that has been worsening over 2 weeks. Franko says he always seems to get hay fever and usually relies on antihistamine tablets to manage it, but feels it’s not working like it usually does, particularly as he’s having trouble concentrating during the day and sleeping at night.

Learning outcomes

After reading this article, pharmacists should be able to:

  • Explain the IgE-mediated mechanisms underlying allergic rhinitis and apply this knowledge when assessing patient presentations.
  • Interpret patient symptom patterns (severity, duration, impact) to select guideline-aligned therapy for AR.
  • Identify patients with persistent or moderate to severe AR who may be underdiagnosed or undertreated and initiate appropriate management or referral.
  • Explain correct intranasal corticosteroid spray technique and instruct patients on optimal administration to improve efficacy and minimise local adverse effects.

Competency standards (2016) addressed: 1.1, 1.4, 1.5, 2.2, 3.1, 3.5

Accreditation number: PSAAP2610NB

Accreditation expiry: 30/0

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