Case scenario
You have been asked to complete a Home Medicines Review (HMR) with your regular patient, Asma. She is a 60-year-old female with a complex medicine regimen. Over the years, you have built a positive rapport with Asma and look forward to speaking with her. Recently, she has been diagnosed with type 2 diabetes (T2DM). You recently completed some reading on communication and the importance of shared decision-making and wish to put this into practice during your review.
After reading this article, pharmacists should be able to:
Competency standards (2016) addressed: 1.1, 1.4, 1.5, 2.2, 2.3, 2.4, 3.1, 3.5 |
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Introduction
Comprehensive medication management reviews aim to identify, resolve and prevent medicine-related problems, and optimise medicines safety in partnership with medical practitioners and patients. This process occurs in consultation with the patient, and in collaboration with a medical practitioner and other healthcare providers. In add
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Team PSA 2026: Caroline Diamantis FPS, Prof Mark Naunton MPS and Bridget Totterman MPS[/caption]
A/Prof Fei Sim and Prof Mark Naunton[/caption]

Clinical features
Warm compresses are the cornerstone of treatment, helping to soften the lesion, bring pus to the surface and encourage spontaneous drainage. A clean face cloth soaked in warm (not hot) water should be applied to the closed eyelid for 2–5 minutes, twice daily during the active phase. Once the stye begins to drain, any discharge should be gently wiped away using a clean, warm washcloth. After resolution, continuing warm compresses once daily may help prevent recurrence.2 




