Parents frequently purchase over-the-counter (OTC) medicines to manage childhood ailments. How can pharmacists help ensure they are administered correctly?

Pain and fever are common experiences in childhood,1,2 but seeing their child in pain can be highly distressing for parents, particularly if it is their first child.3,4 As such, parents frequently purchase OTC medicines to help manage childhood ailments;5 however, studies show that parents may be struggling to accurately measure and administer these medicines.6,7 In this CPD-accredited podcast, listen to pharmacist Rebekah Moles tackle some common myths about managing children’s pain and fever alongside a real parent, providing a first-hand perspective on the parent mindset during these occasions and areas that pharmacists have an opportunity to address to optimise acute pain and fever management in children.
Parents often receive a lot of conflicting information about how to manage pain and fever from sources such as friends, other parents, self-help books and the internet.2 This can create misconceptions such as attributing certain symptoms like fever and diarrhoea to teething, or considering fever to have dangerous consequences such as brain damage.3,8,9 These misbeliefs can lead to delays in the diagnosis
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Team PSA 2026: Caroline Diamantis FPS, Prof Mark Naunton MPS and Bridget Totterman MPS[/caption]
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Clinical features
Warm compresses are the cornerstone of treatment, helping to soften the lesion, bring pus to the surface and encourage spontaneous drainage. A clean face cloth soaked in warm (not hot) water should be applied to the closed eyelid for 2–5 minutes, twice daily during the active phase. Once the stye begins to drain, any discharge should be gently wiped away using a clean, warm washcloth. After resolution, continuing warm compresses once daily may help prevent recurrence.2 







